How we helped a Retail Distributor gain total control over stock, pricing and orders into one seamless platform
- Home
- Case Study
- Client Type: National distributor with multi-location retail
- Industry: Wholesale & Distribution
- Primary Market: New Zealand
- Tech Stack: Microsoft Dynamics 365 Business Central, Power BI
- Background: This New Zealand-based distribution company operated a central warehouse and multiple retail locations across the country. While their physical network had expanded, their digital infrastructure hadn’t. Each retail store was running on a separate system, resulting in fragmented data, siloed operations, and no real-time visibility.
The Challenge
The business had outgrown its patchwork of tools and was hitting limits that slowed growth and decision-making. Their key issues included:
- Each store operated on a different system, leading to inconsistent processes
- No central view of stock, pricing, or customer activity across locations
- Manual work was required to consolidate reporting and track performance
- Lack of clarity on margins, fulfilment speed, and branch-level profitability
Our Solution
We implemented a unified ERP solution that brought the entire operation onto one smart platform:
- Business Central was deployed across all stores, warehousing, and head office
- Real-time inventory and pricing visibility across locations
- Centralised sales, purchasing, and fulfilment workflows
- Power BI dashboards for branch-level reporting and company-wide insights
The Transformation
One integrated platform powering every retail location and warehouse
Accurate, real-time visibility into stock levels and performance
Faster fulfilment and fewer errors with streamlined order workflows
Confident decision-making with clear reporting across the entire business
“From multiple disconnected systems to one clear source of truth — they finally had visibility and control at scale.”
