How we streamlined a Hi-Tech Electronic Manufacturing workflow with full traceability and real-time insights
- Home
- Case Study
- Client Type: Innovative tech company (New Zealand-based, global reach)
- Industry: High-Tech Manufacturing
- Primary Market: USA & Europe
- Tech Stack: Microsoft Dynamics 365 Business Central, Power BI, Microsoft 365, SharePoint
- Background: This New Zealand-based tech company had built an innovative hardware product with global demand, especially across the US and Europe. While their design and engineering were top-tier, their backend systems hadn’t kept up. Manufacturing was distributed across locations — including offshore component production and local final assembly — but operations were run using a patchwork of manual processes and disconnected tools.
The Challenge
With a rapidly growing customer base and supply chain spread across continents, they faced mounting operational complexity. Their biggest struggles were:
- Lack of visibility into stock levels, production status, and component tracking
- No centralised system to manage outsourced and local manufacturing
- Time-consuming manual workarounds and error-prone reporting
- No ability to trace serialised components effectively
Our Solution
With a rapidly growing customer base and supply chain spread across continents, they faced mounting operational complexity. Their biggest struggles were:
- Microsoft Business Central for financial management and full operational control
- Power BI for real-time reporting and insights across sales, production, and finances
- Microsoft 365 + SharePoint to unify collaboration and documentation
- Serial number tracking and inventory automation to streamline the assembly process
The Transformation
Full visibility into manufacturing, inventory, and sales performance
End-to-end serial number traceability for components
Reduced manual admin and rework across operations
Greater confidence in planning and forecasting thanks to real-time data
A system that will scale with their growth, not hold them back
“They finally had a system that matched the complexity of their product, without becoming a burden to use or manage.”
